Thank you for shopping at Silentfox. We are committed to providing you with a seamless and enjoyable shopping experience. Please read our shipping policy carefully to understand how we process and ship your orders.

ORDER PROCESSING

• All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a separate notification when your order has shipped, which will include tracking information.

SHIPPING RATES AND DELIVERY ESTIMATES

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer various shipping options with different delivery times and costs. The estimated delivery time will depend on the shipping method you select and your location.
• Please note that delivery estimates are provided by the courier service and are not guaranteed. Delays can occur due to factors outside of our control, such as weather, customs processing, or high-volume periods.

DOMESTIC SHIPPING (Within India)

• We offer standard and expedited shipping options within India.
• Standard Shipping: Estimated delivery within 5-7 business days.
• Expedited Shipping: Estimated delivery within 2-4 business days.
• Free shipping may be offered on orders over a certain amount. This will be automatically applied at checkout if your order qualifies

ORDER TRACKING

• Once your order has shipped, you will receive an email with a tracking number and al ink to track your package.
• Please allow up to 24 hours for the tracking information to become active.

DAMAGED OR LOST PACKAGES

• If you receive a damaged package, please take photos of the package and its contents and contact us immediately at teamsilentfox@gmail.com. We will work with you to resolve the issue.
• If your package is lost in transit, please contact us at teamsilentfox@gmail.com sowed can investigate and work with the courier service to find a solution.